GENERAL (MASSAGE & REIKI CLIENTS)

• The massage service offered is for the purpose of general wellness, stress reduction, and relief of tension only.
• It is important that you provide me with adequate information about any medical conditions, injuries, and the overall state of your health prior to your masaage session.
• If you experience any pain or discomfort during a massage or Reiki treatment you will need to inform me immediately so I can adjust the pressure / techniques used to your comfort level.
• It is not uncommon to experience short-term muscle soreness after a massage.
• Stay hydrated and take plenty of rest after your session.

CLIENT REQUIREMENTS FOR MASSAGE / REIKI / YOGA CLIENTS

• Wear appropriate and comfortable clothing, including underwear. For your massage appointments please ensure armpits, shoulders and knees are covered.
• Avoid consuming heavy food 2-3 hours before massage, Reiki and Yoga sessions.
• Before receiving massage / Reiki ensure your body is clean and free from heavy synthetic fragrances.
• Inform me of any contagious conditions you might be experiencing.

IMPORTANT

I operate a no-tolerance policy towards inappropriate or indecent behaviour. Should there be any signs that can be interpreted as such behaviour, your appointment will be terminated immediately.

PAYMENTS, CANCELLATION & RESCHEDULING OF APPOINTMENTS

• Private appointments are to be booked made at least 72 hours in advance of the appointment time.
• Payment is due at time of booking.
• If you need to reschedule a private appointment please do this at least 2 says in advance of your original booking. 
• Cancellations of private appointments within 24 hours of the scheduled session will be charged in full.
• Cancellations of group classes within 24 hours of the class will be charged at full.
• Prepaid blocks of 4 classes/sessions are to be used within 5 weeks of first class/session. Blocks of 8 classes/sessions – within 10 weeks from first class/session.
• On the occasion that I need to cancel your class/appointment, I will refund you in full for the session. Alternatively, you can use the credit towards a future class/appointment.