Terms & Conditions

By purchasing a session, class, or programme, you agree to the following Terms & Conditions.

General Information for Yoga Clients

Please wear comfortable clothing suitable for movement, such as leggings, light trousers, or yoga wear.

Avoid heavy meals 2–4 hours before your session and arrive well hydrated. Please inform me in advance of any injuries, medical conditions, pregnancy, or specific areas you would like support with.

For online sessions, please ensure you have enough space to move comfortably and a stable internet connection.

General Information for Massage & Reiki Clients

All treatments are offered to support general wellbeing, relaxation, and the release of physical and emotional tension.

Please inform me in advance of any medical conditions, injuries, or changes in your health that may affect your session. If you experience any discomfort during a treatment, please let me know immediately so adjustments can be made.

It is normal to experience mild soreness, emotional release, or fatigue after bodywork sessions. Please allow time to rest and stay well hydrated following your treatment.

Massage & Reiki Session Preparation

To support a comfortable and effective session:

• This is a fully clothed treatment
• Please wear comfortable, appropriate clothing
• Skirts and dresses are not suitable for this type of bodywork
• Male clients must wear appropriate underwear at all times during the session
• Avoid heavy meals 2–3 hours prior to your session
• Please arrive with a clean body and avoid strong synthetic fragrances
• Inform me in advance if you have any contagious conditions

Chakra Massage Preparation & Aftercare

Chakra Massage combines physical bodywork with energy healing practices.

To prepare for your session:

• Please wear comfortable, appropriate clothing
• Skirts and dresses are not suitable for this type of bodywork
• Male clients must wear appropriate underwear at all times during the session
• Avoid heavy meals 2–3 hours prior to your session
• Sessions last approximately 2+ hours
• Please arrive 5 minutes early so we can begin on time
• Parking is available on Vineyard Avenue opposite the property

Aftercare

Chakra Massage can have a deeper and more gradual effect on the body and nervous system. You may wish to set aside quiet time after your session to rest and integrate the experience.

It is normal to feel more sensitive or emotionally open as the body processes and releases tension. Stay well hydrated, move gently, and allow yourself space for the remainder of the day where possible.

Booking, Rescheduling & Cancellation Policy

Payment is required in advance to confirm and reserve your booking.

For individual sessions, payment should be completed at least 48–72 hours before the scheduled appointment.

For ongoing monthly bookings or regular classes, payment is due by the 1st day of each month unless otherwise agreed.

Please note that sessions are only confirmed once payment has been received. Unpaid bookings may be released or cancelled.

Appointments may be rescheduled once without charge when a minimum of 48–72 hours’ notice is provided.

Rescheduled sessions must take place within the same calendar week as the original booking, subject to availability.

Further rescheduling requests, missed appointments, or cancellations within the notice period will be charged in full.

Late payments outstanding for more than 7 days may incur a 10% administration fee. Continued delays may result in future sessions requiring full advance payment.

In the unlikely event that I need to cancel your appointment, you will be offered either a full refund or the option to reschedule.

Personal Respect & Boundaries

All sessions are offered within a professional, respectful, and safe environment.

Clients are expected to communicate honestly and treat both the practitioner and the space with respect. Any inappropriate behaviour, harassment, sexual comments, intoxication, or disrespectful conduct will result in the immediate termination of the session without refund.

Please arrive with good personal hygiene and in a suitable physical and mental state to receive the session safely.

Hands-on adjustments and physical contact are always offered with care and professional intention. You are welcome to communicate your boundaries or preferences at any time during the session.

I reserve the right to refuse or discontinue a session if I believe it is not appropriate or safe to continue.

Health & Personal Responsibility

While guidance, modifications, and support are offered throughout sessions, you remain responsible for listening to your own body and moving within your personal limits.

Please consult a medical professional regarding any injuries, medical conditions, or concerns before participating in yoga or bodywork sessions.

All sessions are offered as supportive holistic practices and are not intended to replace medical diagnosis, treatment, or professional healthcare advice.